ALL LOVED UP – OUR CUSTOMER SERVICE APPROACH
Things we think you’ll love about IBYG’s customer service approach:
Communication:
You get to decide how we communicate with you: whether via whatsapp, phone, email, carrier pigeon or an app-based method, we will fit in with whatever best works for you.
Super speedy construction:
The incredible design innovation of our modular Baytrixx system means we can construct the core elements of our garden structures in record time. We aren’t rushing anything, it’s simply how our system is designed. Our work comes with a nifty 10-year guarantee so you can rest easy knowing the whole process is streamlined and efficient.
Client-led design:
You’re as involved in the design process as you want to be. Our team will happily revise your design based on your feedback throughout the project. We know that sometimes things change, or you get a cracking idea and want to act on it part way through. Wherever possible, our team is ready and willing to adjust and further develop any concept you want to explore.
On-site but out the way:
When it comes to on-site construction, we bring our own everything – including a loo! No grubby tradie-types messing up your carpet going to and from the kitchen for a cuppa, we bring our own site office, complete with bathroom facilities, kettle and refreshments.
